These Terms of Service (“ToS”) govern the use of the HelloRento platform (“the Platform”), published by [COMPANY NAME TO BE COMPLETED]. By using the Platform, you fully accept these ToS. If you do not accept these terms, please do not use the Platform.
HelloRento is a SaaS (Software as a Service) platform for landlords and tenants to manage rental properties, including:
Access to the Platform is open to two categories of users:
Property owners, letting agents, and property management companies, whether individuals or professionals.
Tenants invited by landlords to access their rental documents, property inspections, rent receipts and tenancy agreements.
Registration requires the creation of an account with a valid email address. Tenants access the platform via an email invitation system.
To access the Platform, users must create an account providing accurate and up-to-date information. Users undertake to maintain the confidentiality of their login credentials.
Each user is responsible for the use made of their account. Any fraudulent use must be reported immediately to HelloRento.
HelloRento may suspend or terminate an account in the event of non-compliance with these ToS or fraudulent use of the Platform.
HelloRento is committed to protecting personal data in accordance with the UK GDPR and Data Protection Act 2018. Data is hosted on secure servers and protected by Row Level Security (RLS).
Rental documents (agreements, inspections, receipts) are retained for 6 years from end of tenancy, in accordance with the Limitation Act 1980.
For more information, see our Privacy Policy.
The Platform and all its content (text, images, logos, source code, etc.) are the exclusive property of HelloRento and are protected by intellectual property law.
Any unauthorised reproduction, representation, modification or exploitation of all or part of the Platform is prohibited.
Users undertake to:
The Platform incorporates obligations from the UK Housing Act 1988 and Landlord and Tenant Act 1985, including mandatory documentation and regulatory tenancy templates.
Rent review calculations follow the RPI/CPI index published by the ONS (Office for National Statistics).
Electronic signatures have the same legal validity as handwritten signatures under the Electronic Communications Act 2000.
HelloRento endeavours to ensure platform availability and security but cannot guarantee uninterrupted service.
HelloRento shall not be liable for direct or indirect damages resulting from the use or inability to use the Platform, except in cases of gross negligence or fraud.
Users are responsible for compliance with their tenancy law obligations. It is the responsibility of each user to verify that their actions comply with applicable legislation.
HelloRento may modify these ToS at any time. Users will be notified of significant changes. Continued use of the Platform following any modification constitutes acceptance of the updated ToS.
These ToS are governed by English law.
In the event of a dispute, the parties shall first seek an amicable resolution. Failing that, any dispute relating to the interpretation or performance of these ToS shall be submitted to the courts of England and Wales.
For any questions about these ToS, contact us at: contact@hellorento.fr
Last updated: 4 June 2026